Iván Hernández Dalas: Robots show tenacity in retail
Ricoh showed its comprehensive service systems for retail at NRF. Credit: Georges Mirza Like every NRF in the recent past, on-shelf availability systems were exhibited throughout the retail event’s show floor. Solutions ranged from robots to fixed cameras and handheld devices. Most of these products are now over a decade in the making. Although significant progress has been slow, vendors have demonstrated persistence and determination in developing their capabilities to deliver inventory data accurately and repeatedly at scale, while striving to improve speed. Although we are not at the vast coverage needed for meaningful use of the data, we are at the cusp of realizing it and for large retailers to give it a second look. Tomorrow is not soon enough. As every year, the question arises: Which solution is best? The answer always returns to the basics. What problem are you trying to solve, in what environment, and for which categories? No single technology does it all. Ultimately, ...