Iván Hernández Dalas: How Guident is making autonomous vehicles safer with multi-network TaaS

side view of the auvetech autonomous vehicle.

Guident is currently operating an AuVe Tech shuttle in South Florida, managing a route over four miles in West Palm Beach and a one-mile route in Boca Raton with its remote monitoring technology. | Credit: Guident

Guident Corp. is positioning itself as a key partner for autonomous vehicle deployment, focusing on reliable remote monitoring and multi-network connectivity. CEO Harald Braun recently provided a comprehensive overview of the company’s strategic direction, technological capabilities, and current operations. The company recently announced a new partnership with AuVe Tech OÜ, a Tallinn, Estonia-based shuttle service provider.

Guident develops and provides teleoperation-as-a-service (TaaS), which it described as an end-to-end offering for autonomous vehicles (AVs) and robots. The core functionality for TaaS is delivering “human-in-the-loop” software from the company’s Remote Monitor and Control Center (RMCC).

In addition, Guident said its patented ultra-low latency video streaming platform enables its remote control operators (RCOs) to monitor and resolve any issues with the AVs in real time.

The company also offers a connectivity backbone for remote monitoring and operation. Its RMCC integrates both terrestrial (4G/5G mobile networks, private wireless networks) and non-terrestrial (multi-orbit satellite constellations like GEO and LEO/Starlink) wireless networks.

Guident claimed its system ensures ubiquitous, always-on remote connectivity and guarantees bandwidth by dynamically selecting the optimal network for each use case, addressing issues of weak or nonexistent mobile network coverage.

auvetech shuttle parked on curb outside a building.

The Guident system is designed for scalability, allowing a single remote operator to monitor multiple vehicles across different geographical areas. | Credit: Auvetech

Guident discusses its driverless service

The Robot Report recently spoke with Guident CEO Harald Braun and newly appointed Chief Financial Officer Bonnie Boyer about the company’s technology and go-to-market strategy.

What types of vehicles are you currently controlling?

Braun: We have three types of vehicles now under control. One is this shuttle from AuVe Tech, which is operational.

One is a bus at Michigan State University. The bus can carry up to 30 to 40 people. The third vehicle is a mobile robot we call Watchbot, designed for security patrols.

Do you install any proprietary hardware on the vehicle, or are you just running software code on the vehicle’s onboard compute?

Braun: Yes, we have a very small hardware device, which we call the vehicle teleoperation unit, or VTU, in the vehicle. Think about it as a modem, which can connect on one side to all the sensors in the vehicle and cameras.

On the other side, we connect the tailored communication networks so that we can remotely access all the controls of the vehicle via this VTU. We have multi-network connectivity and multi-handoff capabilities between networks — GEO and LEO, including Starlink.

Guident has two patents in process for the data handoff of video streams and data, and switching between the orbits and the terrestrial network. We report a connection speed of 35 to 70 milliseconds between the remote monitoring center and the vehicle. This low latency supports effective remote intervention when necessary.

Company ensures humans in the loop, cybersecurity

Would one of your remote operators have just a single fleet under their domain, or would they time-slice between different clients across the planet and time zones?

Braun: Our remote control operator can be anywhere in the world. We offer the complete service and deliver you an autonomous vehicle with our software in there, connecting to our remote monitor and control center, which includes the remote control operators. This is an end-to-end service.

Likewise, we’ll sell only our software and let the customer set up their own remote operators and operations center.

What security certifications did Guident recently receive for the protocols in its communication backbone?

Braun: Guident has recently obtained the ISO 27001 cybersecurity certification, a key step in ensuring security for our operations and partners. ISO 27001 is a global standard that provides a framework for establishing, implementing, maintaining, and continually improving an information security management system [ISMS] to protect an organization’s information assets.

We have actually also a person on staff to manage this full time, constantly checking whether our controls are in place. This ensures the continuity, security, and control of the communications between the RMCC and the vehicles in the field.

Want to learn more about developing robots that operate outdoors and network with leaders in this industry? Don’t miss the Field Robotics track at the 2025 RoboBusiness in Santa Clara, Calif., on Oct. 15 and 16. We’ve assembled product leaders from around the industry, focused on best practices and industry insights related to field robotics.

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